Hotel TV Systems
The Screen That
Defines the Stay.
End-to-end hotel TV systems — from specification and supply to installation and ongoing support. Built for hospitality. Delivered by people who know it.
A FULL SERVICE, END TO END
More than a Platform.
A Complete Service.
Hardware, platform, installation, integration, support. Everything under one roof. Zero gaps.
Your brand, front and centre
Your welcome screen, your colours, your content — presented to every guest from the moment they check in.
Drive ancillary revenue
Drive upsells from room service to spa bookings directly through the TV — without adding to staff workload.
Operationally
lean
Express checkout, digital compendium, and self-service requests ease front desk pressure and free up your team.
Full installation included
Commercial-grade displays, headend equipment, and cabling — sourced, specified, and installed by our team.
A FULL SERVICE, END TO END
More than a Platform.
A Complete Service.
Hardware, platform, installation, integration, support. Everything under one roof. Zero gaps.
Your brand, front and centre
Your welcome screen, your colours, your content — presented to every guest from the moment they check in.
Drive ancillary revenue
Drive upsells from room service to spa bookings directly through the TV — without adding to staff workload.
Operationally lean
Express checkout, digital compendium, and self-service requests ease front desk pressure and free up your team.
Full installation included
Commercial-grade displays, headend equipment, and cabling — sourced, specified, and installed by our team.
FEATURES
Everything guests expect.
Everything operators need.
In-room entertainment, self-service, revenue tools, and central management — all in one system.
Branded Interface
Personalised screens greet guests by name on check-in. Your brand, your colours, your content — managed remotely via the CMS.
Streaming & Casting
Netflix, Disney+, and all major streaming apps built in. Guest casting lets visitors mirror their own devices securely — no logins left behind.
Centralised Control
One system, total oversight. Manage content, settings, and guest-facing interfaces across every room from a single cloud-based dashboard — without setting foot on the floor.
Live TV & VOD
Freeview, satellite, and IPTV delivered through a central headend — with multi-language channel packages available for international and mixed-nationality properties.
Digital Compendium
Replace printed materials with an interactive on-screen directory. Restaurant menus, spa timetables, local guides — always up to date.
In-Room Service Ordering
Room service, housekeeping requests, and F&B orders placed directly from the TV. Integrated with your POS and PMS for seamless fulfilment.
Express Checkout
Guests review their bill and check out directly from the room. Front desk queues shorten, room turnaround accelerates, and departure scores improve.
PMS Integration
Our systems connect with most major property management platforms. Guests are greeted by name, can view their bill, and check out without visiting the front desk.
Analytics & Reporting
Understand what guests engage with, which upsells convert, and how content performs — with a clear dashboard and exportable reports.
FROM BRIEF TO LIVE
We Handle Every Step
From the first site survey to the final sign-off — and every support call in between — airwaveConnect is with you throughout.
Discovery & Specification
We survey your property, establish your technical requirements, and specify the right system — hardware, platform, and any integration with your existing infrastructure.
Design & Procurement
We design your branded guest interface and manage the full hardware order — displays, headend, cabling, and accessories — so nothing arrives on site unplanned.
Installation & Commissioning
Our own engineers install, cable, and commission the complete system. Work is phased to fit around your occupancy, keeping disruption to a minimum throughout.
Support & Management
24/7 UK-based support, remote monitoring, and a dedicated account team to manage ongoing content changes and system updates.
HOTEL TV SYSTEMS
Explore Our Hotel TV Solutions
From in-room TVs and casting to interactive guest services, we deliver complete hotel TV solutions for modern hospitality environments.
FIND OUT
FAQs
What's the difference between a hotel TV and a shop-bought smart TV?
Consumer smart TVs are designed for a single household. Everything about them assumes one set of users with ongoing preferences: saved logins, personalised recommendations, a home screen that remembers what you watched last. In a hotel, that’s a problem. Every guest is a new user, and the TV needs to behave accordingly.
In practice, that means several things. Guest credentials don’t clear automatically — if someone logs into Netflix and doesn’t sign out, the next guest inherits their account. You can’t manage the TVs centrally, so pushing a message, updating a menu, or changing a channel across 150 rooms means doing it manually, in each room, one at a time. The home screen belongs to Samsung or LG, not you — your brand, your offers, your restaurant aren’t there by default. And if a TV in room 214 is showing a blue screen at 11pm, there’s no way of knowing remotely. Most consumer warranties are also voided the moment a TV is used commercially — so you’re left with hardware that wasn’t designed for the workload and no cover if it fails.
Hospitality systems reset between most stays, present your branding, integrate with your property management system, and can be monitored and updated across every room from a single platform. A consumer smart TV is a single-user device. A hotel is a multi-user environment. They’re solving different problems.
We’ve written about the differences in more detail here.
We've recently invested in new televisions, but they don't support casting or streaming. Do we need to replace them?
No. The televisions themselves don’t have to change — it’s what sits behind them that matters.
Casting and streaming can be added to existing displays through external devices that connect via HDMI. These plug into your current sets and bring the full streaming and casting experience with them: guests can access Netflix, Disney+, BBC iPlayer and other services, or cast directly from their own phone or tablet — all without touching the TV’s native software.
This is also a welcome sustainable choice. Extending the life of hardware you’ve already invested in — rather than replacing it wholesale — reduces waste and avoids the environmental cost of manufacturing and disposing of screens that are otherwise perfectly functional.
We can assess your current setup and confirm which approach works best for your displays.
Have we done this before? Yes, of course we have! Here’s a few case studies:
We don't have a coaxial cable network. Can you still install a TV system?
Yes. Coaxial cabling was the standard for traditional hotel TV distribution, but modern IPTV systems don’t need it. They run over a standard IP network — the same infrastructure that carries your internet and Wi-Fi.
If you have a structured ethernet network in place, that’s typically all that’s required. Content is delivered to each room over that existing network, which means no need to re-cable the building or run new infrastructure throughout the property.
Where a network does need upgrading or extending to support the system properly, we’ll identify that during the initial assessment. In most cases it’s a smaller task than people expect — and the result is a infrastructure that supports not just your TV system, but the broader connected demands of a modern hotel.
My property is listed / old / antisocial — we can't run new cabling. Does that rule out a modern TV system?
Not at all. Older and listed buildings are a common scenario, and there are several ways to deliver a modern TV system without touching the fabric of the building.
If you have existing coaxial cabling, that infrastructure can often be repurposed to carry IP signals — so what’s already in the walls keeps working, just in a different way. Alternatively, powerline networking uses your existing electrical wiring to carry data, removing the need for any new cabling whatsoever. For properties where neither is viable, a well-designed wireless network can deliver IPTV reliably across the building.
The right solution depends on your building’s existing infrastructure, its layout, and the quality of any cabling already in place. That’s something we establish during an initial survey — and it’s something we do a lot of. Heritage properties, converted buildings, and listed hotels each present their own constraints, and finding a path through them without structural disruption is a routine part of what we do.
Will the installation disrupt our guests?
Not at all. We’ve installed TV systems into hundreds of hotels, and thousands of rooms, and can count the number of disgruntled guests on one hand.
Disruption is minimal when planned properly. Most installations are phased room by room, and engineers typically work through unoccupied rooms in sequence. We work around your occupancy patterns, and for most properties the process is barely noticeable to guests. A full installation timeline is agreed in advance, so nothing happens without your sign-off.
Can we show our own branding and content, rather than a generic welcome screen?
Absolutely. Our systems are built around your brand, not ours.
From the welcome screen and channel guide to promotional content and in-room dining menus, everything is presented in your livery. We handle the initial setup, but you retain full control over what’s displayed.
How do we update what's on the screen — welcome messages, restaurant menus, promotional offers etc?
You can do this quickly and easily via a web-based content management system, accessible from any browser. You don’t need technical knowledge to use it, but we’ll also organise training. Changes go live across all relevant screens immediately.
If you’re a technophobe or simply don’t have the resource, we can manage this for you.
We're a small, independent property. Are your systems realistic for us?
Yes. Our systems come in all shapes and sizes, scaling from boutique properties with a handful of rooms to large hotels with several hundred. Cost and complexity scale accordingly.
Different systems are better suited to different types of property. It’s as simple as that. We will guide you through the process and recommend the right system for your hotel.
Can your systems generate revenue for our hotel?
Yes. By how much will depend on how actively you use it. Properties that use the in-room screen to promote food and beverage, spa services, or local experiences typically see a measurable uplift in ancillary revenue.
Beyond the tangible revenue streams, operational savings should be considered too. Centralised management reduces the staff time spent responding to in-room tech issues. Automated check-out prompts ease pressure on the front desk during busy periods. And fewer unnecessary callouts, faster fault identification, and remote resolution all add up over time. The system pays for itself in more ways than one — and not all of them show up on the same line of the P&L.
Can you connect to our property management system?
In most cases, yes. Our systems integrate with all major PMS platforms, which means the TV can greet guests by name on arrival, display their bill, and offer express check-out — all pulling data directly from your existing setup. We’ll confirm compatibility during the assessment stage before any work begins.
Are your systems secure? What happens to guest data?
We take your guests’ privacy very seriously and our systems are designed with this in mind. All guest credentials can be cleared at checkout.
We’ll advise you on the options ahead of installation. For further context, we’re written about guest security in more detail here:
What happens if something goes wrong?
Most of our systems can be monitored and supported remotely and can often be identified and resolved remotely. On-site support is available when needed, but the aim is to minimise downtime and keep everything running quietly in the background.
But this is technology. Things can and do go wrong. We offer various service level agreements to ensure your property has the right level of cover in place — from standard business-hours support through to priority response agreements with guaranteed fix times. Whatever the arrangement, you’ll have a direct line to a team that knows your system, not a generic helpdesk starting from scratch.
Your question not here? Get in touch: connect@airwaveconnect.com
ABOUT OUR WORK
RELATED ARTICLES
We’re proud of what we do and encourage all prospective clients and partners to take a look at our day-to-day activities.
ABOUT OUR WORK
Related Articles
We’re proud of what we do and encourage all prospective clients and partners to take a look at our day-to-day activities.
READY TO TALK?
Let's See What the Right TV Systems Can Do for You
Whether you’re refurbishing a single property or rolling out across a portfolio, we’ll put together a clear proposal — no obligation, no pressure.